SIREN Beauty + Wellness(“Siren,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit www.sirenbeautyandwellness.com, connect with us, or book a treatment, and how we use, share, and protect that information.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide directly
- Ways to connect: name, email, phone number, and any message content when you connect with us by phone, email, or consultation form.
- Booking details: appointment date, treatment requested, and payment information processed by our scheduling partner Mangomint and our financing partner Cherry. Siren does not store full payment card numbers on our servers.
- Health and treatment history: any medical history, allergies, prior treatments, or photos collected during consultation or treatment. This information is treated as confidential and stored in our secure practice-management system.
Information collected automatically
- Device, browser, IP address, and approximate location.
- Pages visited, referring URL, and time spent on each page.
- Cookies and similar technologies for site functionality and analytics (see Cookies below).
2. How We Use Your Information
- To schedule and provide the treatments you request.
- To respond to your inquiries and send appointment reminders or aftercare instructions.
- To process payment, financing, and refunds through our trusted third-party providers.
- To improve our website, services, and customer experience.
- To comply with applicable laws and professional regulations.
- With your separate written consent, to send promotional offers, newsletters, or before/after marketing imagery.
3. Sharing Your Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the business (Mangomint scheduling, Cherry financing, payment processors, email and SMS providers, hosting providers). These providers are contractually limited to using data solely for the purposes we authorize.
- Healthcare partners: our supervising physician and any clinicians involved in your care, as required for safe treatment.
- Legal authorities when required by law, subpoena, or to protect the safety or rights of Siren, our staff, or our clients.
4. Health Information
Siren provides aesthetic medical treatments. While Siren is not generally a HIPAA-covered entity, we treat all health information collected during consultation, treatment, and aftercare as confidential and apply HIPAA-aligned safeguards. Treatment records are kept for the period required by Texas law and are accessible by your provider and our supervising physician only.
5. Cookies & Analytics
We use cookies and similar technologies to remember preferences, analyze site traffic, and (where applicable) measure the effectiveness of our advertising. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Your Choices
- Marketing: opt out of marketing emails at any time using the unsubscribe link in any message.
- Photo consent: you may withdraw permission for use of before/after imagery in marketing at any time by contacting us.
- Access and correction: request a copy of, or correction to, the personal information we hold about you by contacting us at the address below.
- Deletion: request deletion of your records, subject to legal record-retention requirements that apply to medical-aesthetic treatment.
7. Children
Our website is not directed to children under 13, and we do not knowingly collect information from children under 13. Treatments for clients under 18 require a parent or legal guardian present and consenting in person.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the most recent revision. Material changes will be communicated via the website.
10. Connect with us
Questions about this Privacy Policy or your information may be directed to:
SIREN Beauty + Wellness
569 North Main Street
Buda, TX 78610
Phone: (512) 361-0016
Email: hello@sirenbeautyandwellness.com